Powering Rwanda’s future
Driving Rwanda's Progress Through Sustainable and Reliable Power Solutions
REG at a glance
472.95MW
Installed generation capacity
88.3%
National electricity access rate (grid + off-grid)
1,158km
Transmission network length
1,820,646
Clean cooking stoves disseminated
Customer service
Check an outage in your area
Search current and planned electricity interruption notices by location.
Immediate actions
Quick Services
Access the most requested REG and EUCL services through one consistent gateway.
Online Services
Access REG's online customer service portal to apply for services, manage requests and get support digitally.
Open online services (opens in a new tab)Available in the portal
- New connection
- Title transfer
- Electricity purchases & receipts
- Prepaid arrears
- Meter faults
- No power supply
- Customer complaints
- Other customer requests
What We Do
Explore all What We Do
Powering Rwanda at every stage
Explore how REG supports generation, transmission, distribution and electricity access.
Generation
Currently,the installed capacity increased by 53 MW, from 353.402MW in FY 2022/2023 to 406.402MW in 2023/2024. This includes 56MW from the…
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Transmission
As of end of June 2023, the total length of the transmission network, including 220kV and 110kV lines, was recorded at 1158 km across the country.
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Distribution
As of today, a total of 28,985.8 kilometers of distribution lines have been constructed across the country, in a bid to extend electricity producers…
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Electricity Access
As of end July 2025, the cumulative connectivity rate in Rwanda is 84.6% of Rwandan households including 59.6% connected to the national grid and 25…
ExploreOutage Center
Service Status
Latest published electricity interruption notices from Rwanda Energy Group.
No planned outages published
There are no future interruption notices at this time.
Public communication
View all news News & Insights
Latest approved updates, developments and corporate announcements.
Energy awareness
Understand and manage your electricity use
Practical tools and guidance on electricity costs, environmental impact and safe energy use.
Available
Bill Estimator
Estimate your monthly electricity cost based on customer category and consumption.
Open estimator
Estimate available
Carbon Footprint
Estimate the emissions associated with your electricity consumption.
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Guidance
Safety & Efficiency
Learn practical ways to use electricity safely and reduce unnecessary energy consumption.
View guidance
Customer education
Safeguarding electricity infrastructure is a responsibility we all share!
Practical guidance for your electricity service.
REG video
This approved video is hosted externally.
Open approved videoProcurement
Tenders
Latest procurement opportunities, clarifications and official links.
EDCL
CLOSED
REG WEBSITE - NOTICE ONLY
Purchase of Fifteen (15) Electrical Vehicles
EDCL
CLOSED
REG WEBSITE - NOTICE ONLY
Hiring a Consultancy Firm to Conduct Valuation of Properties/Assets for Electrification Projects under a Framework Contract
REG Sports
Open Sports PortalPowering the game
Dedicated coverage for REG Basketball Men, Basketball Women and Volleyball.
REG video
This approved video is hosted externally.
Open approved videoInstitutional ecosystem
Our Partners
Organizations working with REG to advance Rwanda’s energy sector.
Rwanda Development Board (RDB)
Rwanda Environment Management Authority
Rwanda Utilities Regulatory Authority
Rwanda Standards Board
Private Sector Federation of Rwanda
Japan International Cooperation Agency (JICA)
Nordic Development Fund (NDF)
OPEC Fund for International Development
Saudi Fund for Development
World Bank
Need assistance?
Use an official REG support channel
Browse approved FAQs, find a branch or contact the call center for unresolved customer-service questions.