REG KICKS-OFF IMPLEMENTATION OF HUZA SYSTEM, TO TRANSFORM SERVICE DELIVERY

Rwanda Energy Group (REG) is set to commence the development of HUZA an Integrated Business Management System that will transform how the energy Group serves its customers and improve operational efficiency.

HUZA an integrated solution that includes modern management tools and processes to inform decision-making and enhance efficiency, transparency and accountability in electricity service delivery. The HUZA System will consist of an enterprise resource planning (ERP), customer management system (CMS), and incident record management system (IRMS) all integrated together. 

The System will improve the operational performance and enhance corporate governance of Rwanda Energy Group (REG) to realize efficiency in the management of its customers and corporate resources. For that purpose, HUZA is supported by state-of-art management information systems with new operational procedures for a more customer-oriented approach in the execution of activities.

The development process will take about 18 months and will be implemented by a Consortium of; Applications Software IFS Pty and Fluentgrid Limited. These firms will supply install, re-engineer processes and train REG staff in the use and maintenance of a package of integrated solutions to deliver to the expectations of the Company and its Stakeholders.

This was revealed during a Kick-Off Ceremony held at the KIGALI SERENA HOTEL, on TUESDAY NOVEMBER 08, 2016 presided over by the Minister of Infrastructure, Hon James Musoni.

Energy and related Utilities services are a key driver of investment and social welfare in the economy. REG has  two subsidiaries, the Energy Utility Corporation Limited (EUCL), whose mandate is to operate the energy infrastructure and delivering utility services to the public. On the other hand the Energy Development Corporation Limited (EDCL) being focused on planning and developing energy projects. The Group is at the fore front of expanding the performance of the sector to cover all areas of the country.

Find out more by visiting; www.reg.rw or call us on +250788-181-224 or at our offices KN 82 ST 3, Nyarugenge, Kigali City.

 

For any further information contact; 0735520932/0781802412

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